“I was very happy with the original work done and extremely impressed with Steve for making sure we were content when we finally got our boat back in the water.”

“I want to sincerely express my appreciation for the quality work and the professionalism displayed by the Schuman team who worked on my 1983 Tatoosh42 sailboat.  I engaged Schuman to compound and wax the hull and topsides.  The boat had not been “deep” cleaned for many years and the old paint showed extensive chaulking and dull spots.  Your crew did wonders with the job as I would have expected given your reputation.
However, that is not the primary reason for this email.  Your team worked on the boat while she was up on the hard having mechanical work being performed.  I waited until I thought the boat was going to be launched before authorizing the hull work.  Unfortunately, as frequently happens, the boat did not get launched on time and so she sat on the hard for another few weeks.  In that time, the birds completely fouled the topsides and the boat was filthy from being in the yard.
One day, our Schuman project manager, Steve, called out of the blue and said he noticed we were still on the hard and he was unhappy with the way the boat looked.  He offered, as a courtesy, to clean the boat after she was back in her slip.  Sure enough, after she was launched, Steve called again and requested permission to scrub down the boat.  That week, Steve ensured the boat looked great when we went down to  go aboard.  Not only did he clean the topsides, but also worked on removing some dark stains that have a tendency to build up as water runs down the hull from our aluminum toe rail.   I was very happy with the original work done and extremely impressed with Steve for making sure we were content when we finally got our boat back in the water.  That kind of courtesy will go a long way in bringing me back to Schuman.  I have already relayed the story to several folks on our dock at Herrington Harbour North.   So, thanks to Schuman and especially to Steve.  Great work!   Sincerely, Hank Pomeranz”

“Rain spots, leaves and all debris just washed off.  She gleamed as if to say, ‘I am untouchable’ .”

To all at Schuman’s,

My  wife said on Wednesday I must be mad to have the boat detailed before a hurricane (Irene) comes though.  Who knew I said; that when the entire boat was completely and fully detailed to the hilt with full waxing from the water line up on Tuesday that Wednesday would bring that track closer to us. Over the years Schuman’s has helped keep our boat looking like new.  Being anal has a lot to do with it too my wife says.

I was the best looking boat in the yard when being lifted out of the water.  Several yard workers smiled and touched my burgundy hull as she shined like a star on Friday afternoon as the sun set on her.

Believe it or not as friends laughed about the poor timing of paying for such a job that would just go to waste you would not believe what I saw on Monday.  My baby was still the shining star of the yard.  It was as if the freshly waxed boat was protected with an armor coating of steel.

Rain spots, leaves and all debris just washed off.  She gleamed as if to say,  ”I am untouchable” .

Other boats around us as well as one of my closest friends at the club had water stains, leaf marks and rusty looking residue on the side decks and foredeck’s.

Maybe I’am wrong to think but, I would recommend doing this again.  Or I am wrong and Schuman’s snuck in on Sunday and did it all over again.

Capt.  John  Cassell   “My Three Suns”

 

“It’s the best add-on we’ve ever installed”

Food, water, air – the three essentials for life. A person can last 25 to 30 days without food and 3 to 4 days without water. Without air, one dies within brief minutes, if not seconds. Barring some inopportune event or set of circumstances, we always have air available, don’t we? Sure.

But do we have clean air? Not on my boat, we didn’t! And it wasn’t for lack of trying. But it just seemed that nothing we did could prevent dust from covering everything within a day of the boat being white-glove clean. And the dust is what we could see! Who knows what airborne viruses, mold spores, and other such things were also surrounding us with potentially harmful effect?

Though we were intrigued to learn about Heath Schuman’s Nautic Air product, we had cause for skepticism. We had tried a number of portable air-purifying products, all of which were expensive and none of which worked!! Why would Nautic Air be any different? We had our doubts.

But the more we talked to Heath about the Nautic Air device, the less skeptical we became. Heath explained the technology, the development, the product, and its installation. He guaranteed our satisfaction. So we gave it a try. It’s the best add-on we’ve ever installed on our 2003 Cruisers Yachts 3772!!

We just committed to buying a new Tiara Sovran 5800 and I specified having the Nautic Air units installed on our boat during its fitting out. I wouldn’t have it any other way – not now, or ever.

Even if you don’t think you need the Nautic Air, get it!! Your boat will never be the same-and all for the better. The better for your boat, the better for its value, and the better for your health.

Ted Tzavellas
“Trinity”

“A quality level that exceeds our expectations”

Heath,
I’ve been meaning to write for some time and tell you how much better our boat smells with your new air filtration system. Our 1987 Viking 48 MY has exhibited an odd smell since we purchased it in March 2007, and no matter what we tried, nothing seemed to solve the problem.

That is until you installed one of your new air filtration systems down below and now all the smells are gone. Every time I walk into the saloon I breathe deeply, thinking the smell will come back, but it has been some months now and I’m happy to tell you that the smell has disappeared. No smells occur anywhere in the closed living area where the air filter covers, and the only smell that is left is up on the enclosed aft deck which was never intended to be remedied by your air filtration system. Now, based on a discussion I had with you recently, we’re ready for you to solve our final aft deck smell.

Heath, we’ve worked with you for some months now, and I must tell you that we feel very comfortable dealing with you and your people because you do what you say you’re going to do, when you said you were going to do it, and at a quality level that exceeds our expectations. That is a hard combination to find these days when dealing with most service people. Keep up the great work!

Please let me know when you’re ready to start on the aft deck.

Best regards,
Dan

“Sometimes it’s the little things, you know?”

I meant to email you last week to tell you how pleased I was with the job your cleaners did. I’m very happy and only wish it was in my budget to do every week! My son was thrilled to see how they made his bed and already asked about when they will be coming back. I was thrilled to see they wiped my plant leaves in my bathroom. Sometimes it’s the little things, you know? Anyway, just wanted to say how happy I was…

Also, I rec’d the receipt in the mail today and just wanted to let you know you don’t have to send a receipt every time. Save the postage and the paper.

Thanks!
Christine Brown

“you guys have done a great job for me this year.  For the first time since owning a boat, I’m satisfied with a detailing service.  BRAVO!” Dan Rucci 

 

“phenomenal job you did on my recent mid-season clean”

“Hi Heath -    I wanted to take a moment to thank you and your crew for the phenomenal job you did on my recent midseason clean.  I arrived at the marina last week with a crew from my hospital and was very pleasantly surprised to find the boat looking showroom beautiful    Thanks again  Marty”

“Your employees are the best cleaners we have ever had”

Dear Heath,
We would like to take the time to express how pleased we are with Schuman’s cleaning services. Schuman began cleaning our estate in Stevensville, Maryland over a year and a half ago. They clean for us every week and it is just a wonderful experience.

Your employees are the best cleaners we have ever had. They never fail our expectations and they are so pleasant to have in our home. On many occasions we ask them to do less cleaning in our home, and clean the pool house or barn-and they always make it happen.

You should be very proud of your company and your employees. We recommend Schuman to everyone who needs a cleaning service. Thanks you for your service and your commitment to us. We would appreciate you sharing this letter with your team of cleaners.

Sincerely,
Norman and Linda Snyder

“We couldn’t have done it without you!”

Dear Heath,
Thank you for participating in the Kent Island Volunteer Fire Department’s Boat Show. The success of the local department is directly related to the generous support of our community.

We really appreciated the services you provided at the boat show. We couldn’t have done it without you!

Sincerely,
Jodi Schulz
KIVFD President

“Your company does a great job”

Dear Heath,
I must say that as a self-admitted “clean freak,” I was very reluctant to hire a cleaning service. But here I am over a year and a half later still a loyal Schuman customer. Customer Service starts at the top, and you have proven that throughout your entire organization. Your company does a great job. Thank you!

Sincerely,
Pat & Suzanne DeVito

“I would highly recommend this product”

Heath,
Just wanted to take the opportunity to say THANK YOU. I have been boating for over 15 years, and have always had a problem with my allergies. Every weekend I had to take pills to control them. When I would return home from the boat after the weekend, my allergies would disappear. Fridays would roll around which meant a trip to the boat, and shortly after I arrived there, my nose would get stuffy and my eyes would become itchy.

My husband and I love boating so much that I just accepted my symptoms at the price of boating. So when I heard about your new air filter I was very excited. I have tried any other air filters and none seemed to work. I tried your air filter system. I was so amazed last weekend when I went to the boat and didn’t get congested and didn’t need any medication. It was truly amazing. I would highly recommend this product to anyone who suffers from allergies. Please feel free to have them contact me.

Thanks!
Andi White

 

 

 

 

 

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